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FLI’s quality policy is:- - Zero defects.
- Harmonious internal customer supplier relations throughout the company.
- To learn from our mistakes.
- To be proactive, helpful and provide an excellent level of service to our customers.
- Creative continuous improvement in FLI standard tower and mast designs.
- Continuous improvement in our working methods.
- An educated and trained work force.
- Safe products, a safety conscious work force, a safe environment and safe procedures.
- Involvement of our people in the company.
![](http://www.fli.co.uk/images/cAssocLogos.jpg) FLI’s culture is expressed through the above policy and by its adherence to the procedures of its Quality Management System that conforms to BS EN ISO 9001:2000.
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